account

Please let us know why you're requesting a refund:

(Select one)

Important: By confirming, your subscription will be canceled and you will immediately lose access to the app and all its features once the refund is processed.

(Select one)

Yes, I understand and would like to proceed with the refundActually, I’d like to keep my subscription for now

Pease click submit to finalize your refund request. We’ll review it and get back to you within 3-5 business days. If you’re eligible to receive your refund, you’ll receive a confirmation email, and your access to the app will be revoked immediately.

Thank you! Your submission has been received!

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Frequently Asked Questions

How do I cancel my subscription?

If you subscribed through the website, follow these steps to cancel:

Log in to your account here.
Click on Cancel subscription and follow the on-screen instructions.

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If you used PayPal to subscribe, follow these steps:

Log in to your PayPal account
1. Go to Profile (gear icon) > Payments > Pre-approved Payments.
2. Select your subscription and tap Cancel.
3. Follow the instructions to confirm the cancellation.

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If you subscribed through the app (iOS or Android), follow the platform-specific cancellation instructions:

How do I cancel my subscription?

If you purchased your subscription through our website, here’s how to cancel your subscription:

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In the options above, click on Manage subscription and follow the on-screen instructions.
You’ll be redirected to Paddle.com, our secure payment partner, who handles all transactions.
Click on Cancel subscription and follow the steps to finalize your cancellation.

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If you subscribed through the iOS App Store or Google Play Store, follow the platform-specific instructions to cancel your subscription:

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How do I get a refund for my subscription?

If you purchased your subscription through our website, please reach out to our team by filling the form on this page. Our support team will assist you with the refund process.

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If you purchased your subscription through the iOS App Store or Google Play Store, you can follow these platform-specific refund instructions:

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Can I change my subscription to a different plan?

Yes, we offer three types of subscription plans: monthly, quarterly, and annual plan.

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If you purchased your subscription through our website, please reach out to our team by filling the form on this page. Specify what change you'd like to make and our support team will assist you.

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If you purchased your subscription through the iOS App Store or Google Play Store, you can follow these platform-specific instructions:

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iOS App Store

Open the Settings app on your phone
Tap your name, then tap Subscriptions
Select Smart Sleep Coach
Tap See all plans and choose the option you want

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Google Play

Open the Smart Sleep Coach and tap on the Menu icon at the top left of the screen
Select Account, then Manage subscription
Tap Change plan, then choose the option you want
Tap Update plan to confirm your choice

How do I update my payment method?

If you subscribed through the website, here’s how to update your payment method:

In the options above, click on Update payment method.
You’ll be redirected to Paddle.com, our secure payment partner, who handles all transactions.
Click on Update payment method and enter you new payment information.

If you subscribed through the iOS App Store or Google Play Store, follow the platform-specific instructions to update your payment method:

I was charged during my free trial - what should I do?

We’re sorry to hear you were charged unexpectedly! Sometimes, time zone differences can cause these timing issues, so we recommend canceling your trial a day before it ends. But no worries, we’ve got you covered!

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If you purchased your subscription through our website, please reach out to our team by filling the form on this page. Our support team will assist you with the refund process.

‍

If you purchased your subscription through the iOS App Store or Google Play Store, you can follow these platform-specific refund instructions:

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Note: If you see a pending charge on your bank account during your Google Play trial, this is a pre-authorization. As long as your subscription is canceled before the last day, the charge will be removed.

Why are you thinking about canceling your subscription?

What could we improve to make the app more valuable for you?

Thanks for letting us know. After canceling, your subscription will remain active until the end of your current billing cycle. Are you sure you’d like to cancel?

We're glad you've decided to stick with us! If there’s anything we can do to make your experience better, we’d love to hear your thoughts.

Submit this form, and you’re all done!

Pease click submit to finalize the cancellation process. If you change your mind, feel free to resubscribe anytime!

Please let us know why you're requesting a refund:

Important: By confirming, your subscription will be canceled and you will immediately lose access to the app and all its features once the refund is processed.

We're glad you've decided to stick with us!

You’ll continue to enjoy all the features of the Smart Sleep Coach app without interruption. If there’s anything we can do to make your experience better, we’d love to hear your thoughts.

Submit this form, and you’re all done!

Pease click submit to finalize your refund request. We’ll review it and get back to you within 3-5 business days. If you’re eligible to receive your refund, you’ll receive a confirmation email, and your access to the app will be revoked immediately.

Frequently Asked Questions

Why are you thinking about canceling your subscription?

What could we improve to make the app more valuable for you?

Thanks for letting us know. After canceling, your subscription will remain active until the end of your current billing cycle. Are you sure you’d like to cancel?

We're glad you've decided to stick with us! If there’s anything we can do to make your experience better, we’d love to hear your thoughts.Submit this form, and you’re all done!

Pease click submit to finalize the cancellation process. If you change your mind, feel free to resubscribe anytime!

Please let us know why you're requesting a refund:

Important: By confirming, your subscription will be canceled and you will immediately lose access to the app and all its features once the refund is processed.

We're glad you've decided to stick with us!You’ll continue to enjoy all the features of the Smart Sleep Coach app without interruption. If there’s anything we can do to make your experience better, we’d love to hear your thoughts.Submit this form, and you’re all done!

Pease click submit to finalize your refund request. We’ll review it and get back to you within 3-5 business days. If you’re eligible to receive your refund, you’ll receive a confirmation email, and your access to the app will be revoked immediately.

Frequently Asked Questions

We're glad you've decided to stick with us! If there’s anything we can do to make your experience better, we’d love to hear your thoughts.

Submit this form, and you’re all done!

Important: By confirming, your subscription will be canceled and you will immediately lose access to the app and all its features once the refund is processed.

We're glad you've decided to stick with us!

You’ll continue to enjoy all the features of the Smart Sleep Coach app without interruption. If there’s anything we can do to make your experience better, we’d love to hear your thoughts.

Submit this form, and you’re all done!